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Joined 3 years ago
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Cake day: June 10th, 2023

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  • When it comes to PC OEMs I’ve observed that right now Dell has really good driver support. They’ve got increasingly good utilities for keeping drivers up to date and they’ve been doing a good job of loading drivers and their utilities into Microsoft’s relevant repositories where it makes sense, and that driver support tends to actually last multiple years. I can often pull down a new UEFI update for a 5 year old Dell PC, which is not something I can say of most hardware manufacturers.

    So at the threat model of an enterprise org, I’d prefer Dell for that reason alone. Lenovo and HP have tried to implement some of that, HP seems to have given up after building the bare minimum and Lenovo has their typical wonky software that will become good after a few years if they keep investing developer time into it, but knowing Lenovo there’s about a 60% chance some new executive will come in and change direction, and the software will be made increasingly unusable then later discontinued due to lack of use

    However for my personal computers, there’s a high chance it won’t even be running Windows so I just buy based on hardware & price alone


  • My very first desk job was an outsourced support role where 99% of calls we simply found the answer in the user manual and provided that to them. The other 1% was usually something isoteric we’d forward on to someone within the company. The amount of callers who’d say “I’ve read the user manual cover to cover and I just can’t figure out how to…” And I’d just try to page 12 on the PDF and read them the instructions word for word

    At the scale of HP, I can see the logic. You know that, say 60% of calls are directly covered by the knowledge base because you have those metrics. That’s means 60% of their support overhead could be eliminated if they somehow got people to read those documents. Hardware sales usually have very thin margins and a customer contacting support can easily cost more in support than the entire profit margin of the product (and often it’s a self-inflicted problem) and of course an RMA for most products basically negates all profit from that sale. It’s a real business challenge and the asshole solution is to simply tie people up for 15 minutes in the phone system before connecting to a human to see how many people hang up and how much that reduces support load







  • Yeah gas prices (about the only commodity that normies interact with) have only gone up by like 30-40 cents per gallon, about the same price they were 6-12 months ago. Normies only wake up once it gets to around $4/gallon or about a full dollar per gallon more than usual.

    The last time gas prices went over $4 a gallon I heard many drivers of excessively large gas guzzling SUVs and Trucks complaining that they couldn’t fully fill their tanks due to the $100 limit on most gas pumps.

    The $4 mark was also when people started actually making choices to drive less (and voicing these choices) and if it was sustained they seemed likely to choose to replace their vehicles with something more efficient





  • The price is irrelevant, because they aren’t for you or regular consumers. They’re already reserved and being shipped to AI data centers.

    I mean this is the standard operating procedure for all top end data center products, they aren’t sold on consumer marketplaces but can be purchased by suppliers with existing contracts and relationships

    As they ramp up yields larger capacity drives will slowly trickle into more consumer channels until eventually the 40+TB drives are like the 8-12tb drives are today





  • there is no such thing as objective media of any kind anymore

    All media has bias. Always has. Literally even just in the choice of what to report on, what to investigate, how and what gets written about. Best thing anyone can do is realize this, and reject the billionaires narratives and write their own shit. Make zines and hand them out! Make political shitposts on the internet! Make radical stickers and graphiti. Reject the manufactured narrative and write your own and share it to normalize it!