this is where my brand-new unwrapped xfinity modem will live, unused, forever.
i recently did some deep cleaning and found the (two years) old modem sitting in a closet. unused because i am perfectly satisfied logging into the xfinity hotspot broadcast from my neighbors and there is no co-ax outlet in my place.
i considered just tossing the thing into the trash, but decided to be a responsible consumer.
after returning the old device to the xfinity store and subsequently discovering that my hotspot access was turned off, i got to take repeat train ride into the city to pick up a new device. it turns out that even though my account is in good standing, a physical device is required to be attached to my account in order to maintain hotspot access.
should i have just tossed the old one? should i just toss this one?
Years ago I had an issue with my service, so a tech came by and replaced my modem. I stress that it was My modem. I provided it. I canceled the service when I moved halfway across the country and kept the modem. I actually gifted it to my roommate, but that doesn’t really matter.
At no point did I sign up for the rental of a modem, I never agreed to the additional terms of renting a modem. No one at Comcast could provide me with anything regarding my approval of anything as the sole end user of their service. I told them to kick rocks.
A couple months goes by, I get a formal letter issuing me an invoice for a couple hundred bucks in rental and fines for late payments. I call them, tell them the scenario and that I am not going to pay them another penny.
Couple weeks later, another letter. This time informally responded with a written letter, stating all the facts and asking for anything showing my agreement of rental of the modem. Never heard back.
A year goes by, I get a letter from a collections agency. I responded exactly like before, asking for anything proving I owed anyone anything.
Another year, another letter. At this point it’s three years later or so, and they stopped for a while. Until five years later and I get another letter. Fuckers are relentless. At this point I am sure they are just trying to catch anyone dumb enough to pay, but that ain’t me.
Fuck Comcast. And fuck Janet jaurez, who I have been getting collections phonecalls for since I got my current cell phone number in 2005.
I demand that Janet Juarez have the same pronunciation of the J in both of their names.
You usually need to return those when you cancel service so hold onto it unless you want to pay the replacement cost if you ever change service.
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