apparently there’s some law in the UK that mandates it now 🙄

Have you had anyone take a look at your resume? When was the last time you reviewed it? Is it at least somewhat visually appealing? How long is it?

Unfortunately, it may be a good idea to “customize” each submission by incorporating keywords from the actual listing into your resume.

I’m not the one to give advice on this, really, but I’ve heard of people having a lot of success with networking and reaching out directly to recruiters/managers/ect.

that really sucks. :( it might be worthwhile to talk to a doctor about this then, if you haven’t already. Maybe you would benefit from a sleep study.

idk… the fact that you were triggered enough by their post to add this comment certainly says a lot about how “soft” you are. :) the most sensitive people I’ve ever met have been boomers, personally.

when did OP mention their age, by the way?

if not trauma, perhaps shame? subconscious or otherwise. I mean, “torment” is a pretty extreme way to describe it.

it sounds like your discomfort might be beyond the kind of discomfort one gets by simply being under the influence of a substance (though tbh, I can’t really relate lol).

unless it’s really affecting your life, I wouldn’t overthink it too much. Plenty of people have recurring unpleasant dreams/nightmares.

I wish. lol. no, I just became an adult.

I also feel particularly passionate about this, as felt totally dismissed by nearly every adult in my life as a kid. That shit feels so defeating and isolating. it can seriously fuck you up.

there are more ways to take action than to vote.

I’m just as dissolutioned with the voting system as you are, but I’m also aware that sitting around complaining and acting like you know better than everyone else is only obnoxious accomplishes nothing.

either do literally anything at all to contribute, or go find an empty room to whinge into. I’m sure you’ll enjoy the echo.

and that’s a reason to stop trying altogether?

edit: a word

right. I’m sure your self-righteousness, apathy and inaction are going to be a great asset when it comes to building a “better future”.

oh look! here’s yet another person who is blabbering about fascism despite the fact that they obviously don’t even know what it is.

Fascism is a far right-wing ideology. Like, literally always. By definition.

This was not really a threat and let’s be honest because of the power difference this lady is facing actual jail time

I haven’t even made a single comment thus far about what she said, but I absolutely get why she said it. The fact that she’s facing jail time is absurd.

the worker faces nothing.

What we say to others can and often does have an effect on their mental health. Being forced to sit and take abuse and harassment with no recourse isn’t “nothing”. bffr

As I explained, it is a win if CSR don’t want to work for the company unless they are paid more

That’s not how the real world works, though. The majority of us are forced into our jobs because they need money to exist. Even if they wanted to leave, the job market fucking sucks. Not to mention, a lot of the jobs that exist are at other, equally shitty companies. Not much of a choice there.

Making an obvious statement out of frustration is not berating.

Again, I neither said nor implied that it was. I made it pretty clear that I was responding to this specific statement:

Their frontline workers should take the brunt of what the public feels.

The result of getting “the brunt of what the public feels” inherently includes being berated, insulted, ect. I’m sure you’ve experienced as a CSR; as have I. Countless times.

I mean you are really just siding with the corporation under the guise of protecting the CSR agent.

I’d love to hear you elaborate on this claim. It certainly is an interesting one.

My entire point is that I believe (most) people, CSRs in particular, simply deserve to be treated with respect… even when the conversation is about a problem that upsets you. It’s not exactly a complicated argument; nor is it much to ask for.

Now that I think about it, not even one of my points was actually addressed in your response. Nice try, though!

Their frontline workers should take the brunt of what the public feels.

Yes. That is the job. But the fact that they already take the brunt doesn’t justify anyone screaming/abusing/threatening/ect the CSR.

Sounds like a win to me. Company goes under because no one wants to work for them knowing the public hates them or they will get paid enough they don’t care.

A win for whom? What exactly do you get out of it? Satisfaction? Is it just some kind of flaccid moral victory or something?

If this were actually the case, quite a lot of businesses would’ve gone under a long time ago. Most of them still pay shit wages.

In the meantime, real people are negatively affected by the assholery of customers every single day.

This is not a win for the workers. It’s hard enough being forced to spend most of your life working to make just enough money to scrape by, let alone being screamed at, insulted, condescended to, ect.

But then you can’t access the person who is at fault so there is nothing you can do.

except to berate the CSR, apparently. There’s definitely nooo way to voice one’s concerns while speaking like a respectful, emotionally competant human being.

Wait, what does flipping out on them accomplish again?

I do this too. Though instead of a hard-boiled egg, I like to fry one so the yolk is still a little runny, and put it on top.

Recently, I’ve been making a vinaigrette with olive oil, vinegar, dijon mustard, salt/pepper, honey, and Lao Gan Ma spicy chili crisp. It’s pretty damn good.

Trying to mentally/emotionally distance myself from my “customer service” job. Like, pretending I’m not a CSR, but that I’m playing the role of a CSR in a show, or something. After over 10 years working jobs like this, and for multiple reasons, the stress and asshole customers have been making me even even more miserable than necessary lately.

At the very least, this is helping me stay cool-headed and friendly enough to piss off angriest/most condescending callers, which can be pretty cathartic sometimes. It’s not so effective when it’s overwhelmingly busy, though.

Also, calling my lawyer, which was extremely stressful to me for literally no logical reason. Actually, I had a reason to look forward to it.

Technically, they just taste like pork, so you might be ok?

It’s really frustrating how little value so many adults assign to the thoughts and feelings of kids. I felt the effects of that a lot while growing up.

Idk. If it were up to me, I think I’d make the voting age maybe 14 or 15. It’s not that an 8-year-old’s feelings don’t matter (to me, at least), but you need to allow them enough time and brain development to be able to start to learn about and understand these kinds of things.

There should also be accompanying education surrounding different political ideologies, history, policies, propaganda tactics, ect., but I’m sure that’d be very unpopular with a lot of parents.

I’m horribly afraid of heights and can’t even stomach a normal wall climb (like with a harness and everything) without quivering like a leaf.

Also most BIG bugs, especially if they have a lot of legs… though I think I’d probably be fine with a tarantula, for some reason. No idea why. The small ones are usually fine, minus wasps and hornets.

I’m kind of afraid of the dark too, but it’s also not really about the darkness itself. I’ll find myself vividly envisioning things like a snarling wolf suddenly lunging from the darkness to tear my throat out, or a large, unhinged man sneaking up behind me, or some shit like that. It usually only happens outdoors in rural areas where nights are much darker, which allows my imagination to run more wildly than usual. Thankfully, I live in a city now.

Yeah. I mean, I genuinely do enjoy hanging out with the right kinds people. Occasionally. And for relatively short periods of time. I just have so little social energy and a lot of social anxiety. I find myself frustratingly uninterested in (and/or overwhelmed with) the idea of socializing, not even via text, and I pretty much rely on my SO for making/hanging with friends. So, not great.

I’ve always thought I could get a lot out of meditation, but I’m so bad at sticking to literally anything. Maybe it’s just a self-fulfilling prophecy, but I’ve tried so many things in an attempt to increase socialization or even generally just improving my own life.

I don’t really want to be this antisocial, but making and keeping close friendships seems so daunting and exhausting to me.